At Faganel Builders, customer satisfaction is our number one priority.  In order to keep us informed on how we are both performing and the perception of our buyers to the home building process, we conduct "Customer Satisfaction" research follow ups, which allow our customers to let us know how we are performing in sales, selections, construction, closing and warranty.  The following are just some of the wonderful comments we have received:

"Sales was very helpful in our decision to buy.  They were very well informed.  Our total experience was good from sales to warranty.  We are happy." -- Mr. & Mrs. H., Aurora

"Sales and selection people were very helpful.  They were patient with my many questions and requests to check things out.  Everyone I worked with at Faganel was professional and courteous!" -- Ms. W., North Aurora

"We love our new home.  Everyone we met that is connected to Faganel has been very professional." -- Mr. & Mrs. F., North Aurora

"Both sales people did a wonderful job accommodating our living needs.  They are an asset to your business.  The construction appears to be excellent.  We are really happy with the design and location.  Please thank everyone on your staff for a job well done!" -- Mr. & Mrs. B., North Aurora

"This is our 5th new home and by far your team is on top of all closing info.  After we moved in some things needed to be fixed and your team was right on top of it." -- Mr. & Mrs. G., St. Charles

"I am pleased with my new home.  You addressed all of my issues and concerns and kudos to your policy to stand behind your product.  Thank you." -- Mr. F., West Chicago

"We were very satisified with the entire building process.  We would definately build with Faganel again in the future." -- Mr. & Mrs. C., Oswego